What is personal data and what categories of data we handle at Bright Mobiles.
The new General Data Protection Regulation provides a broader definition of the concept of personal data. Personal data is any information, regardless of its nature and the support in which it is presented, capable of identifying a person.
Examples of categories of personal data handled by Bright Mobiles are:
Identification and contact data: Ex- Name, identification document number, tax identification number (TIN), age, date of birth, telephone number, email, address, payment data, electronic identifiers (digital login credentials), etc.
Relationship with Bright Mobiles: EX- History of products and services you researched, purchased, site navigation, etc.
Profile: EX- Comments, likes, interests and preferences, in your relationship with Bright Mobiles.
Who is responsible for processing your personal data?
The entity responsible for the processing of your personal data is Bright Mobiles Lda
How do we collect your personal data?
We collect your personal data, with your consent, when you make a purchase, contract a service or use our website. This collection can be done orally, in writing or through our website.
For what purposes do we process your personal data?
Bright Mobiles guarantees that your personal data are treated only for the purposes communicated to you and not used for any other purpose. Thus, we process your personal data to guarantee the quality of the service we provide and so that we can better respond to your needs.
Some examples of purposes for which we may use your data are:
Direct Marketing - To inform you of news, opportunities and promotions that may interest you.
Customer Management – Procedures and information related to your order (Ex: store pick-up, shipping home, etc.).
Loyalty Program – Provide online access to your purchase history or the possibility of making a return or requesting the activation of a guarantee.
On what basis do we process your personal data?
Your express consent: whether in writing, or orally, for example, for direct marketing purposes, to receive emails or messages from Bright Mobiles.
Enforcement of a contract: that you have entered into with Bright Mobiles, such as an agreement to buy and sell products or services purchased from Bright Mobiles.
Fulfillment of a legal obligation.
The legitimate interest of Bright Mobiles: The legitimate interest of Bright Mobiles, for example, for the purpose of improving the quality of the service provided.
Your legitimate interest: as the owner of personal data
Bright Mobiles undertakes to process your personal data in such a way as to ensure the confidentiality, security and protection of such data against unauthorized or unlawful processing and against its loss, destruction or damage.
How long do we keep your personal data?
Bright Mobiles retains your personal data only for the period of time strictly necessary to carry out the purpose for which it was collected or, as the case may be, until it exercises its right of opposition or right of deletion. After this retention period, Bright Mobiles deletes your personal data.
To whom do we transmit your personal data?
Whenever necessary, Bright Mobiles may transmit your personal data to third parties – partner companies of Bright Mobiles, for example, freight transport companies – only and exclusively for the purpose of performing a contracted service, such as the delivery of a product at home . Your personal data may also be communicated, in compliance with the law, to State entities, such as the Tax Authority.
What are your personal data protection rights, how can you exercise them?
Right of access to information: you can obtain confirmation of which personal data is processed by Bright Mobiles, as well as the respective information about the purposes of the processing or the terms of retention of such data.
Right of rectification: you can ask to change your personal data that is incorrect or incomplete.
Right of deletion: you can request the deletion of your personal data, as long as there are no legal requirements for its conservation.
Right to portability: you can receive the personal data that you have provided us in a structured way in a self-reading digital format.
Right of opposition: You can object or withdraw the consent you previously gave to a processing of your personal data.
Right to limit the processing: you can request to limit the processing of your personal data, in the form of:
1.Suspension of treatment;
2.Limitation of the scope of treatment to certain categories data or processing purposes.
Right not to be subject to automated individual decisions
You can ask not to be subject to any decision made solely on the basis of automatic processing. These decisions are related to the definition of consumption profiles by Bright Mobiles, based on their tastes, interests and preferences, research and purchase history, etc., in particular to provide a quality service and adequate marketing communications.
You can exercise these rights in writing using the form available on our website